Terms of Service

1. Agreement to Terms

By accessing or using Primentoring AI ("Platform", "Service", "we", "our", or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Service Description

Primentoring AI is a platform that connects mentees with experienced mentors for professional development and career guidance. Our services include:

• Mentor discovery and matching
• Session booking and scheduling
• Payment processing for mentoring services
• Communication tools for mentors and mentees

3. User Accounts

3.1 Account Creation

• You must be at least 18 years old to use our platform
• You must provide accurate and complete information during registration
• You are responsible for maintaining the security of your account credentials
• You must not share your account with others

3.2 Account Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in prohibited activities.

4. User Responsibilities

You agree to:

• Use the platform in compliance with all applicable laws and regulations
• Treat other users with respect and professionalism
• Provide accurate information in your profile
• Honor scheduled mentoring sessions or provide adequate notice for cancellations
• Not engage in fraudulent, abusive, or harmful behavior
• Not use the platform for any illegal or unauthorized purpose

5. Payment Terms

5.1 Mentee Payments

• Payment is required at the time of booking
• All payments are processed securely through Stripe
• Prices are set by individual mentors
• Platform fees may apply to transactions

5.2 Mentor Payouts

• Mentors must complete Stripe Connect onboarding to receive payments
• Payouts are processed according to Stripe's standard schedule
• Platform fees are deducted from mentor earnings
• Mentors are responsible for reporting income for tax purposes

5.3 Refund Policy

Refund requests are handled on a case-by-case basis. Generally, refunds may be issued if a mentor cancels a session or fails to attend. Please contact support for refund inquiries.

6. Intellectual Property

All content on the platform, including text, graphics, logos, and software, is the property of Primentoring AI or its licensors and is protected by copyright and trademark laws.

You retain ownership of content you upload (profile information, videos, etc.) but grant us a license to use, display, and distribute this content as necessary to provide our services.

7. Prohibited Activities

You may not:

• Circumvent the platform to conduct transactions outside our system
• Scrape or harvest user data
• Impersonate others or create fake accounts
• Upload malicious code or viruses
• Spam or harass other users
• Violate intellectual property rights
• Engage in discriminatory or offensive behavior

8. Limitation of Liability

Primentoring AI provides a platform to connect mentors and mentees. We do not:

• Guarantee the quality or outcome of mentoring sessions
• Verify the qualifications or credentials of mentors
• Take responsibility for the conduct of users
• Guarantee uninterrupted or error-free service

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the platform.

9. Dispute Resolution

In the event of a dispute between users or between a user and the platform, we encourage resolution through direct communication. If necessary, disputes may be resolved through mediation or arbitration.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the platform. Your continued use of the platform after changes constitutes acceptance of the new terms.

11. Contact Information

If you have questions about these Terms of Service, please contact us: