Privacy Policy

Introduction

Primentoring AI ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

1. Authentication Data

When you sign up or log in to Primentoring AI, we collect the following information:

• Email address - for account creation and communication
• Name (first and last name) - to personalize your experience
• Profile picture - from your authentication provider (optional)

2. LinkedIn Integration (Optional)

If you choose to sign up or log in using LinkedIn, we may collect:

• Your LinkedIn profile name
• Email address associated with your LinkedIn account
• Profile picture from your LinkedIn account
• Professional information (if you choose to import it for mentor profile completion)

3. Profile Information

You may voluntarily provide additional information to complete your profile, including:

• Job title and professional experience
• Educational background
• Skills and areas of expertise
• Bio and professional achievements
• Timezone and location preferences

Third-Party Authentication Provider

We use Clerk.dev as our authentication service provider. Clerk is a trusted, SOC 2 Type II certified platform that handles user authentication securely. When you create an account:

• Your authentication credentials (passwords, OAuth tokens) are stored and encrypted by Clerk
• Clerk is GDPR and CCPA compliant
• We do not store your passwords on our servers
• Clerk's Privacy Policy: https://clerk.com/legal/privacy

How We Use Your Information

We use the collected information for the following purposes:

• To create and manage your account
• To authenticate your identity when you log in
• To provide personalized mentoring services
• To facilitate connections between mentors and mentees
• To process payments and bookings
• To send important notifications about your account and sessions
• To improve our platform and user experience
• To comply with legal obligations

Data Sharing and Third Parties

We do NOT sell, rent, or share your personal data with third parties for marketing purposes.

We only share your data with trusted service providers necessary for platform operations, including:

• Authentication services - For secure user login and account management
• Payment processors - For secure transaction processing
• Email services - For sending notifications and communications
• Calendar and video services - For session scheduling and virtual meetings
• Cloud infrastructure providers - For hosting and data storage

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes related to our platform operations.

Data Security

We implement industry-standard security measures to protect your personal information:

• Data encryption in transit (HTTPS/TLS)
• Data encryption at rest for sensitive information
• Regular security audits and updates
• Access controls and authentication
• Secure cloud infrastructure (AWS, PostgreSQL)

Your Rights

You have the following rights regarding your personal data:

• Access - Request a copy of your personal data
• Correction - Update or correct inaccurate information
• Deletion - Request deletion of your account and data
• Export - Download your data in a portable format
• Opt-out - Unsubscribe from marketing communications

To exercise these rights, please contact us at info@primentoring.ai

Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will remove your personal information within 30 days, except where we are legally required to retain certain data (e.g., financial records for tax purposes).

Cookies and Tracking

We use essential cookies to maintain your login session and ensure platform functionality. We do not use tracking cookies for advertising purposes. You can manage cookie preferences in your browser settings.

Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through a notice on our platform. The "Last Updated" date at the top of this page indicates when the policy was last revised.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us:

Regulatory Compliance

This privacy policy is designed to comply with:

• General Data Protection Regulation (GDPR) - European Union
• California Consumer Privacy Act (CCPA) - United States
• Other applicable data protection laws